Reporting a Change in your Situation

How to Report a Change in your Situation

It is important to tell Welfare of any changes of your personal or family situation, as a change could lead to an increase or a decrease in the benefit you receive (or it could simply update your file).

Here are examples of changes you should report, from the government’s website:

• the arrival or departure of a spouse;
• the arrival or departure of an adult other than a spouse to or from your residence; 
• increase or decrease in the number of dependent children;
• the completion of a dependent child's education; 
• the start of employment, increase or decrease in income; 
• a change of address;
• a stay outside Quebec; 
• purchase or sale of goods (this situation does not apply to Aim for Employment Program participants); 
• a return to school, a change in the number of course hours.

There are 3 different ways to report a change in your situation:

1. You can call the Centre de communication avec la clientèle (CCC) from 8:30 a.m. to 4:30 p.m., Monday to Friday, at 514 873-4000 (Montreal and surrounding area) or 1 877 767-8773 toll-free (elsewhere in Quebec).
2. You can go to a Services Québec office. You can find the location of a Services Québec office here: https://www.localisateur.servicesquebec.gouv.qc.ca/en
3. You can fill out the Statement of Change form, either by hand or online.

To fill out the form by hand, you must first print the form, which can be found here: https://cdn-contenu.quebec.ca/cdn-contenu/adm/min/travail-emploi-solidarite-sociale/aide-sociale-solidarite-sociale/FO-SR-2601A-statement-change-en.pdf?1633534997

Then, complete the form by hand, and submit by mailing it or faxing it to your Services Québec Office. To find the location of a Services Québec office, look here: https://www.localisateur.servicesquebec.gouv.qc.ca/en

To fill out the form online, use this link: https://www.clicsequr.gouv.qc.ca/sqag/init.do?id=7c5a1e2d93b744a8e6ffa9f2f9cb6d07&jeton=NDBlMmUyZTAtZjM1YS0xMWVjLTk3MjYtZDU3OGFhYTI0MTZi34f%2FqnYvMzY5l1G2rhDsHnABrfU%3D&langue=en

Providing information on residence or accommodation

You might need to provide information about where you are living, such as your status (are you the owner, the tenant…), housing costs, and who lives with you.

If you are moving, you might need to tell Welfare the date of your move, your future address and the reason you are moving. Then, you would have to complete the Information about Housing/Notice of Change of Address form.

The officer in charge of your file might ask you for information about where you are living. Then, you would be asked to complete the Information about Housing/Notice of Change of Address form.

If you have not signed a lease and the financial assistance officer assigned to your file needs to update the information about where you live, you would need to ask the owner of where you live or your landlord to fill out the Proof of residence form.

For more information about reporting a change in your situation, look at this page: https://www.quebec.ca/en/family-and-support-for-individuals/social-assistance-social-solidarity/statement-of-change