Cockroaches

Cockroaches are brownish insects 1 to 3 cm long. They eat rotting food, pet food and leftovers, so are often found near kitchen appliances and pantries or in bathrooms. They do not jump or fly.

Prevention

• During the move and before settling into your new home, check for insects in electrical appliances and furniture, and in food. 
• Regularly clean food deposits from surfaces and grease spots from appliances.
• Don’t leave dirty dishes on the counter, especially at night.
• Keep food in sealed glass or plastic containers. Cardboard and paper aren’t cockroach-proof.
• Don’t leave your pet’s food or water bowl  out.
• Put garbage in containers with tight fitting lids and throw them out regularly.
• Clean your home thoroughly, including places difficult to reach (behind the stove and refrigerator).

If you already have cockroaches

• Notify the owner quickly of the infestation.
• Before the extermination, prepare your home according to the professional’s recommendations
• If the owner doesn't take action, send them a formal notice by registered mail, with the notice of delivery. This notice must mention that if the building owner fails to take the appropriate steps, a copy of the letter will be sent to the Division des permis et des inspections of the borough concerned.
• If the owner doesn't take action within a reasonable time (up to 10 days), contact your borough (call 311) or linked city to file a complaint.
• You can also get in touch with the Tribunal Administratif du Logement
• You can ask your neighbourhood’s housing committee for help at any time during this process

IMPORTANT: In all cases, be sure to keep documented proof of everything that has happened. This includes all photos of the issue, communications with the landlord, and proof of the formal notice. 

See also:

Tenant Rights and Things to Know

Tenant Rights Organizations